Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Next revision
Previous revision
troubleshooting:testing-connection-with-ping [2010-03-04 17:10:34]
garrett.plasky created
troubleshooting:testing-connection-with-ping [2010-04-06 20:40:40]
garrett.plasky
Line 1: Line 1:
 ======Testing Connectivity with Ping====== ======Testing Connectivity with Ping======
 +These tests are performed using a Windows workstation. If you have a MAC or a *nix PC, the instructions will be a little different (details to be added soon).
  
-=====Running Ping=====+=====Running Ping=====
 Ping is one of the first tools to use to point to point connectivity. It's run through the command prompt, but getting the basic information is quite easy: Ping is one of the first tools to use to point to point connectivity. It's run through the command prompt, but getting the basic information is quite easy:
  
-  To run ping, type Start > Run. +  To run ping, type Start > Run. 
-  Type <c>cmd</c> in the Run window, and click OK. A black and white command line window pops up. +  Type <c>cmd</c> in the Run window, and click OK. A black and white command line window pops up. 
-  Type <c>ping</c> followed by an IP address or a DNS address. +  Type <c>ping</c> followed by an IP address or a DNS address. 
-  Press Enter to execute the command. Examples:+  Press Enter to execute the command. Examples:
     * <c>ping 1.1.1.1</c>, where 1.1.1.1 is the IP of your server with us. If the result is "Request timed out", then the computer is not making a connection to your server.     * <c>ping 1.1.1.1</c>, where 1.1.1.1 is the IP of your server with us. If the result is "Request timed out", then the computer is not making a connection to your server.
     * <c>ping www.yourdomain.com</c>, will test if your computer can connect to the server and also resolve your domain name properly (DNS test).     * <c>ping www.yourdomain.com</c>, will test if your computer can connect to the server and also resolve your domain name properly (DNS test).
Line 15: Line 16:
 When there is no problem, the ping results look as shown in the following screenshot: When there is no problem, the ping results look as shown in the following screenshot:
  
-{{:troubleshooting:pings.png?200&direct|Ping Tests}}+{{ :troubleshooting:pings.png?200&direct |Ping Tests}}
  
 What is important in the difference in the two pings that were run. The first, which was run against ndchost.com, shows successful connectivity and good response times (~35ms). This is normal operation and is what you should see if you server is working normally. What is important in the difference in the two pings that were run. The first, which was run against ndchost.com, shows successful connectivity and good response times (~35ms). This is normal operation and is what you should see if you server is working normally.
Line 28: Line 29:
  
  
-{{tag>how-to administration performance}}+{{tag>how-to administration performance troubleshooting}}