Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
mail:messagelabs-501-connection-rejected-by-policy [2010-12-22 13:16:33]
garrett.plasky Approved
mail:messagelabs-501-connection-rejected-by-policy [2011-01-06 15:21:51] (current)
garrett.plasky Approved
Line 3: Line 3:
 <sxh plain>​501 Connection rejected by policy [7.7] xxxxxx, please visit www.messagelabs.com/​support for more details about this error message.</​sxh>​ <sxh plain>​501 Connection rejected by policy [7.7] xxxxxx, please visit www.messagelabs.com/​support for more details about this error message.</​sxh>​
  
-Customers seeing this message are probably listed in messagelabs ​internal RBL. Unfortunately Messagelabs will only discuss the block with their own customers. This means you need to contact the person/​company you where trying to email (by phone or alternate means), and ask them to open a ticket with messagelabs ​by emailing <​support@messagelabs.com>​. In that support request they either need to ask Messagelabs to remove your mail servers ​IP address from their RBL, or ask Messagelabs to talk with you directly regarding the issue.+Customers seeing this message are probably listed in Messagelabs ​internal RBL. Unfortunately Messagelabs will only discuss the block with their own customers, meaning ​you need to contact the person/​company you were trying to email by phone or alternate means. Ask them to open a ticket with Messagelabs ​by emailing <​support@messagelabs.com>​. In that support request they either need to ask Messagelabs to remove your mail server'​s ​IP address from their RBL, or ask Messagelabs to talk with you directly regarding the issue.
  
  
 {{tag>​exim rbl smtp}} {{tag>​exim rbl smtp}}