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guides:how-to-get-yourself-removed-from-rbls-or-blocklists [2016-08-18 05:45:46]
rory.blanchard [Check Configuration]
guides:how-to-get-yourself-removed-from-rbls-or-blocklists [2016-08-24 11:09:11] (current)
shaun.reitan
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 ====== How to Get Yourself Removed From a Mail Blocklist/​RBL ====== ====== How to Get Yourself Removed From a Mail Blocklist/​RBL ======
  
-Mail delivery problems are a pain to deal with. We've created this six step walkthrough ​to make getting removed from RBLs a little bit easier.+Mail delivery problems are a pain to deal with. We've created this six step walk through ​to make getting removed from RBLs a little bit easier.
  
-What is an RBL? An RBL or **Realtime ​Blackhole List** is a listing maintained by a 3rd party company of IP addresses and domain names that have been reported as spam sources. This doesn'​t mean that you are sending spam, it means that your server was reported as a spam source. Legitimate mail senders can still get listed if they do not have the correct records set up or have an exploited website or server sending out spam.+What is an RBL? An RBL or **Real-time ​Blackhole List** is a listing maintained by a 3rd party company of IP addresses and domain names that have been reported as spam sources. This doesn'​t mean that you are sending spam, it means that your server was reported as a spam source. Legitimate mail senders can still get listed if they do not have the correct records set up or have an exploited website or server sending out spam.
  
 ===== Identify Problems ===== ===== Identify Problems =====
  
-Before attempting to be de-listed, you should see if there are any exploited sites or programs on your server that could be sending spam. If you don't remove them, your server will be listed again on the same RBL, and they may not allow you to be de-listed ​in the future.+Before attempting to be delisted, you should see if there are any exploited sites or programs on your server that could be sending spam. If you don't remove them, your server will be listed again on the same RBL, and they may not allow you to be delisted ​in the future.
  
 <note tip> <note tip>
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 You should also check **[[https://​senderbase.org | Senderbase]]** to ensure that your IP has a good reputation. You should also check **[[https://​senderbase.org | Senderbase]]** to ensure that your IP has a good reputation.
  
-===== Submit ​De-Listing ​Request =====+===== Submit ​Delisting ​Request =====
  
-Now that you know where you are listed, you can request a de-listing. Included below is a list of links you would need to use for some of the mail providers that don't provide public ​scannable ​listing checks.+Now that you know where you are listed, you can request a delisting. Included below is a list of links you would need to use for some of the mail providers that don't provide public listing checks.
  
-**[[https://​www.ndchost.com/​wiki/​rbl/​index | Link to Gmail, Hotmail, Yahoo and other similar ​de-listings]]**+**[[https://​www.ndchost.com/​wiki/​rbl/​index | Link to Gmail, Hotmail, Yahoo and other similar ​delistings]]**
  
  
- +If you scanned on MxToolbox, you can use the links provided there to get delisted.
-If you scanned on MxToolbox, you can use the links provided there to get de-listed.+
  
 ===== Review Logs ===== ===== Review Logs =====
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 The main log you want to check is **/​var/​log/​exim_mainlog** but you can also use the WHM delivery logs if you are using cPanel. The main log you want to check is **/​var/​log/​exim_mainlog** but you can also use the WHM delivery logs if you are using cPanel.
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