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guides:how-to-get-yourself-removed-from-rbls-or-blocklists [2016-08-16 13:10:13] rory.blanchard created |
guides:how-to-get-yourself-removed-from-rbls-or-blocklists [2016-08-24 18:09:11] shaun.reitan |
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====== How to Get Yourself Removed From a Mail Blocklist/ | ====== How to Get Yourself Removed From a Mail Blocklist/ | ||
- | Mail delivery problems are a pain to deal with. We've created this six step walkthrough | + | Mail delivery problems are a pain to deal with. We've created this six step walk through |
- | What is an RBL? An RBL or **Realtime | + | What is an RBL? An RBL or **Real-time |
===== Identify Problems ===== | ===== Identify Problems ===== | ||
- | Before attempting to be de-listed, you should see if there are any exploited sites or programs on your server that could be sending spam. If you don't remove them, your server will be listed again on the same RBL, and they may not allow you to be de-listed | + | Before attempting to be delisted, you should see if there are any exploited sites or programs on your server that could be sending spam. If you don't remove them, your server will be listed again on the same RBL, and they may not allow you to be delisted |
<note tip> | <note tip> | ||
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In general every domain that is sending mail should have the following records: SPF, DKIM, DMARC. These three records tell other mail servers that you are a legitimate sender when sending from your server, and what to do with mail sent from other servers claiming to be you. | In general every domain that is sending mail should have the following records: SPF, DKIM, DMARC. These three records tell other mail servers that you are a legitimate sender when sending from your server, and what to do with mail sent from other servers claiming to be you. | ||
+ | |||
+ | If you need help setting up those records, here are some guides that will help you get started: | ||
+ | |||
+ | [[https:// | ||
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+ | [[https:// | ||
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+ | [[https:// | ||
You should also ensure that your mail server has the correct hostname, and that your reverse DNS record (PTR or rDNS) has been set up. Ideally your rDNS record should match the domain you are using to send mail or it should match the hostname. | You should also ensure that your mail server has the correct hostname, and that your reverse DNS record (PTR or rDNS) has been set up. Ideally your rDNS record should match the domain you are using to send mail or it should match the hostname. | ||
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You should also check **[[https:// | You should also check **[[https:// | ||
- | ===== Submit | + | ===== Submit |
- | + | ||
- | Now that you know where you are listed, you can request a de-listing. Included below is a list of links you would need to use for some of the mail providers that don't provide public scannable listing checks. | + | |
- | **[[https:// | + | Now that you know where you are listed, you can request a delisting. Included below is a list of links you would need to use for some of the mail providers that don't provide public listing checks. |
+ | **[[https:// | ||
- | If you scanned on MxToolbox, you can use the links provided there to get de-listed. | + | If you scanned on MxToolbox, you can use the links provided there to get delisted. |
===== Review Logs ===== | ===== Review Logs ===== | ||
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The main log you want to check is **/ | The main log you want to check is **/ | ||
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